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Operations
Introduction

The operations function in a business is responsible for all the operations that go into making the product.

A number of things go in (inputs) >>> a series of operations takes place (production or processing) >>> and something is made (a product). Every business needs a set of inputs. It is the job of the functional area that covers operations to make sure that there are enough of the inputs, and that they are of sufficient quality. Part of the operations function will also be to organise and oversee the actual production process.

Operations produces products by making best use of the various inputs that are needed.

These are:

  • Land - This includes land that is worked (such as agricultural land, mines and quarries), the land that is needed for buildings to stand on, and the buildings themselves. For Cameron Balloons, this is the two factory sites, in the UK and the United States.
  • Equipment - Cameron Balloons has computer and design equipment, machines for sewing fabric and specialist plotting and cutting machines.
  • People - The staff at Cameron Balloons range from Don Cameron himself, to engineers, designers and salespeople. You will meet many of the staff on the virtual tour of the factory.
  • Materials - The raw materials needed include the special fabric used to make the balloons, the means to put the designs on to the fabric, and the materials to make the baskets, burners and rigging.

Operations covers such a wide area that, in many businesses, it is divided into different specialist departments. In Cameron balloons, you can find out about:



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