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The Cameron Balloons Virtual Factory Index

Introduction
Teachers' Guide
Floor Plan
Contents Summary
Photo Tour

Functional Areas

Introduction

Reception

Reception looks after all the Administrative duties.

Introduction
Explanation
Administration
Customer Services
ICT Support

Operations

Operations looks after Production, Design, Purchasing, Stock Control, and Research and Development.

Production

Introduction
Explanation
Theories
Photos and Questions
Worksheets
Issues
Staff
Further Work (including Quality Control)

Purchasing

Introduction
Explanation
Theories
Photos and Questions
Worksheets
Issues
Staff
Further Work (including centralised and de-centralised purchasing; computerised stock control)

Design

Introduction
Explanation
Theories
Photos and Questions
Worksheets
Issues
Staff
Further Work (including Product or market orientated?; Value analysis; Patents)

Marketing and Sales

Marketing and Sales look after all aspects of advertising, selling and Customer Service.
Introduction
Explanation
Theories
Photos and Questions
Worksheets
Issues
Staff
Further Work (including SWOT analysis; Micro-marketing; Strategic Planning)

Finance and Accounts

The Finance department looks after all of the income and expenditure of the business.

Accounts


Introduction
Explanation
Theories
Photos and Questions
Worksheets
Issues
Staff
Further Work (including External accounts; Construction of accounts; Cash Flow)

Human Resources

Human Resources is not a separate department, but has responsibility shared amongst the managers of each department and Don Cameron himself.


Introduction
Recruiting Staff
Employment Rights and Expectations
Legal Protection
health and Safety

Business Communication


Introduction
Explanation
Theories
Photos and Questions
Worksheets
Issues
Further Work (including Networking; The Data Protection Act)

External (Environmental) Factors


Introduction
Explanation
Theories
Photos and Questions
Worksheets
Issues
Further Work

Cameron Balloons Company Information


Location
Organisational Structures
Introduction to the Company
General Information
History of Cameron Balloons and Don Cameron
Product Range
Special Shapes
Ownership
Stakeholders
Costs: Breakdown
Glossary of Ballooning Jargon

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